Talk shop with UK landlords & tenants
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Anti-social behaviour, arrears, disputes, communication.
- Tenant IssuesZ. P.Bristol
Tenant's partner has basically moved in — permitted occupier route?
Sole tenant, partner now there 6 nights a week, mail arriving. Fine with me but I want them named as permitted occupier for insurance. What wording do you use in the letter?
14 replies26d ago - Tenant IssuesR. T.London
Tenant refuses gas safety inspection access — 3rd attempt
Written twice, texted, offered evening and weekend slots. Certificate expires in 11 days. Do I go to court for an injunction or serve a formal notice first? Really don't want to b…
12 replies28d ago - Tenant IssuesS. P.Newcastle
Noise complaints between two of my flats
I own the upstairs and downstairs flats in the same block. Downstairs tenant complains about upstairs footsteps at night. Both are good tenants. Rugs? Underlay? Diplomacy tips wel…
14 replies28d ago - Tenant IssuesChris L.Portsmouth
Tenant stopped paying rent — third month running
First month I gave benefit of the doubt. Second month I got a promise. Third month radio silence. Communication has completely broken down and I'm £3,200 down. What's the sensible…
5 replies28d ago - Tenant IssuesVikram P.Hounslow
Waste disposal HMO — fines for fly-tipping on my street
Council slapped me with a warning because a mattress appeared outside the property. CCTV shows it wasn't my tenants. How do you actually defend against this? Feels guilty-until-pr…
4 replies28d ago - Tenant IssuesDanielle O.Leeds
Tenant refusing access for annual gas safety check
Three written requests, two texts, one card through the door. Tenant just won't engage. What's the current best practice — do I go for a court order or is there a lighter touch th…
6 replies28d ago - Tenant IssuesLouise B.Doncaster
ASB — strong smell of cannabis, neighbours won't come to the door
Adjoining neighbour texted me a photo of smoke rising from the back garden and said they're scared to talk to me in person about the tenants. What are my options that don't put th…
5 replies28d ago - Tenant IssuesGareth W.Swansea
Roof leak in the storm — out of hours contractors ripping me off
Storm on Sunday, water coming through the ceiling. First emergency roofer quoted £1,400 just to tarp it. Anyone got a saner network for out-of-hours cover?
4 replies28d ago - Tenant IssuesAnna K.Edinburgh
EICR remedial works quote is £4,500 — is that fair?
C2 on the consumer unit, C1 on one socket in the kitchen. Sparky quoted £4,500 including replacing the CU and rewiring the kitchen ring. Feels steep for a 2-bed flat — what's a fa…
5 replies29d ago - Tenant IssuesA. N. from CoventryCoventry
Neighbour complaint about cannabis smell — how would you handle it?
Neighbour messaged me directly. Tenant is otherwise perfect payer. Don't want to sour the relationship but can't ignore it.
4 replies29d ago - Tenant IssuesMichael J.Newcastle upon Tyne
Gas cert — tenant says they never received the CP12
Emailed it on the day the engineer left, got a read receipt at the time. Six months later they're disputing they ever had it. Does the read receipt hold up if this ever goes anywh…
3 replies29d ago - Tenant IssuesG. A.Reading
Cannabis smell from the flat — how did you handle it?
Downstairs neighbour reports strong cannabis smell most evenings. No visible damage on last inspection. Do I raise it directly, involve police, or wait for hard evidence?
8 replies1mo ago - Tenant IssuesM. O. from CardiffCardiff
First late rent from a great tenant — what's your first move?
Two years perfect, now 5 days late and quiet. Don't want to nuke goodwill. Text? Call? Wait a day?
3 replies1mo ago - Tenant IssuesEmma D.Plymouth
Mid-tenancy visit — tenant is hoarding, property is unsafe
Fire risk, blocked exits, cat living in a spare room I didn't know about. Tenant has been there 3 years and always paid on time. How do you handle this humanely but also protect t…
5 replies1mo ago - Tenant IssuesJames F.Nottingham
Anti-social behaviour — neighbours complaining, no police log
Two neighbours have emailed me about noise from my tenants late nights. No police involvement yet. What's the sensible first step — informal chat, formal warning letter, or wait f…
3 replies1mo ago - Tenant IssuesR. E. from PortsmouthPortsmouth
Rent arrears — 3 months mandatory ground under new rules
Two months down, tenant now dodging calls. Waiting until month 3 to serve — is that still the play?
3 replies1mo ago - Tenant IssuesGrace N.Cambridge
Tenant clearly in mental health crisis — what do we actually do?
Not a legal question really — a human one. Tenant is engaging, paying, but calls me sobbing at 11pm about unrelated things. I'm a landlord, not a support worker. What's the right,…
4 replies1mo ago - Tenant IssuesI. B.Norwich
Tenant using spare room as a full-time office — my problem?
Tenant works from home 5 days a week, has three monitors and a filing cabinet in the second bedroom. Neighbour complained about deliveries. Is this a breach of a residential-only…
12 replies1mo ago - Tenant IssuesP. R. from StokeStoke
ASB — what evidence actually convinces a judge in 2026?
Neighbour complaints, police non-crime reports, video. Solicitor says need more. What worked for you?
4 replies1mo ago - Tenant IssuesDan F.Leicester
Damp and mould — tenant says building, I say lifestyle
Single occupant, drying washing on radiators every day, no windows opened in the 3 months I've had the property monitored. Independent damp survey said condensation, not penetrati…
4 replies1mo ago - Tenant IssuesI. M. from NewcastleNewcastle
Neighbours complaining about my tenant — how far do I have to go?
Started getting emails from the flat above. Music at 2am, arguments, one alleged incident with the police. My tenant denies it all. What's the landlord's actual liability here for…
5 replies2mo ago - Tenant IssuesG. E. from BlackpoolBlackpool
Tenant stopped paying after 4 years — no warning
Perfect tenant for 4 years, always paid on time. Two months now nothing, phone off, emails ignored. Been round twice and the flat looks lived in. What's the first thing you do in…
7 replies4mo ago - Tenant IssuesN. G. from DundeeDundee
Tenant claiming faulty boiler for hot water only
Boiler works fine for heating but hot water is lukewarm. Gas Safe came out, said it's a diverter valve, £280. Tenant now wants rent reduction for the 5 days without hot water. Rea…
6 replies5mo ago - Tenant IssuesH. R. from PerthPerth
Tenant wants to sublet a room — Airbnb
Tenant asked if he can Airbnb the spare room. Absolutely not, but I want to reply properly with the clause. Anyone got the exact wording they use?
7 replies5mo ago - Tenant IssuesK. B. from Milton KeynesMilton Keynes
Guarantor gone quiet — arrears building
Tenant 2 months behind, guarantor not answering. Guarantee deed is signed and witnessed. Do I need to formally serve the guarantor before I can chase in court?
5 replies6mo ago - Tenant IssuesT. H. from BangorBangor
Damp complaint — is it condensation or something worse?
Tenant reported mould around bedroom window. Went round, no obvious leak, they dry clothes indoors and never open windows. How are you evidencing lifestyle causes without sounding…
5 replies7mo ago - Tenant IssuesD. W. from NewryNewry
Tenant wants to install their own smart lock
Tenant wants to swap the front door lock for a smart one and give me a code. My gut says no because of insurance and returning to original state at end. What do others do?
5 replies7mo ago - Tenant IssuesP. W. from NewcastleNewcastle
Cat introduced without permission
No pets clause in the agreement but tenant has 'been looking after' a cat for 6 months. Rest of the tenancy is fine. Do I push for removal or just note it and inspect for damage a…
5 replies7mo ago