Can I refuse tenants on Universal Credit?
Blanket 'no DSS' policies have been found to be indirectly discriminatory, and the Renters' Rights Act 2025 makes discrimination against benefit claimants and families with children unlawful.
3 min read · Updated 2 August 2026
Overview
Blanket 'no DSS' policies have been found to be indirectly discriminatory, and the Renters' Rights Act 2025 makes discrimination against benefit claimants and families with children unlawful. Affordability can be assessed, but not benefit status as a category.
Practical guidance
- Assess every applicant on the same documented affordability criteria.
- Remove 'no DSS' wording from adverts and instructions to agents.
- Consider managed payments directly to you where arrears build.
Related content
General information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before acting.