Review methodology
RentDocs compares landlord software, including its own. This is the scoring system we apply, so you can judge whether our conclusions follow from it.
What we score
Compliance coverage
30%Does it track gas, electrical, EPC, deposit protection, licensing and Right to Rent, with expiry dates and reminders rather than a folder of files?
Evidence and audit trail
20%Can you prove what was sent, when, and that the tenant received it? Timestamped logs, delivery records and exportable evidence packs.
Renters' Rights Act 2025 readiness
15%Periodic tenancy templates, statutory rent-increase handling, possession-ground evidence and repair timescale tracking.
Ease of setup
15%Time from sign-up to a fully documented first property, measured on a real portfolio rather than a demo account.
Price transparency
10%Published pricing, clear per-property costs, no mandatory onboarding fees, no lock-in to recover your own documents.
Support and UK specificity
10%UK-based support, and whether the product understands the four UK jurisdictions rather than assuming England.
How we test
- We sign up as an ordinary customer on the public plan, paying where a trial is not offered. We do not use vendor-supplied demo accounts for scoring.
- We load the same test portfolio into every product: three properties across England, Wales and Scotland, one of them an HMO, with a mix of current and lapsed certificates.
- We time the setup, attempt a full compliance pack, and try to export everything back out again.
- We contact support once with a genuine question and record the response time.
Handling our own product
RentDocs is scored on the same criteria, and our comparison pages state plainly where a competitor is the better choice — for example where you need tenant-find and advertising, which we do not offer. If a comparison reads as though every column favours us, treat that as a fault and tell us.
Review cadence
Comparisons are re-tested at least every six months, and immediately after a significant pricing or feature change. Every comparison page shows the date it was last reviewed. Legislation-led pages are reviewed on a 90-day cycle and after any commencement date.