What is prescribed information and when must I give it?

Prescribed information is the set of details about the deposit and the scheme that must be given to the tenant, and anyone who paid the deposit, within 30 days of receipt.

3 min read · Updated 2 August 2026

Overview

Prescribed information is the set of details about the deposit and the scheme that must be given to the tenant, and anyone who paid the deposit, within 30 days of receipt. Missing it carries the same penalty as failing to protect.

Practical guidance

  • Serve the scheme leaflet and certificate together with your own details.
  • Include the deposit amount, address, scheme contact details and dispute process.
  • Keep signed acknowledgement or proof of sending.

Related content

General information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before acting.