EICR remedial works letter

This guide explains landlords' obligations for Electrical Installation Condition Report (EICR) remedial works, including legal deadlines and how to manage compliance. It details the process from receiving the report to c

Compliance & safety · Updated 15 August 2026

Overview

An EICR remedial works letter is a crucial document for landlords, confirming that all necessary electrical safety repairs identified in an Electrical Installation Condition Report (EICR) have been completed. It primarily addresses 'unsatisfactory' observations such as C1, C2, and FI, which indicate immediate danger or potential danger. Landlords are legally obliged to ensure these works are carried out promptly to maintain tenant safety and comply with regulations. This letter serves as proof to tenants and local authorities that the property's electrical installations meet safety standards following an EICR.

Why it matters

Failure to complete required EICR remedial works or provide proof of completion carries significant risks for landlords, including potential criminal prosecution and substantial financial penalties. Non-compliance could also invalidate landlord insurance policies, leaving the landlord personally liable for any damages or injuries resulting from unsafe electrical systems. Adhering to these safety obligations protects tenants, safeguards the landlord's investment, and upholds professional standards, preventing legal disputes and reputational damage.

Legal requirements

  • Landlords must ensure electrical installations in rented properties are inspected and tested by a qualified person at least every five years, or more frequently if the EICR recommends it.
  • A copy of the EICR must be provided to existing tenants within 28 days of the inspection and to new tenants before they occupy the property.
  • Any 'unsatisfactory' conditions (classified as C1, C2, or FI) identified in the EICR must be rectified by a qualified person within 28 days of the inspection date, or within a shorter period if specified in the report.
  • Upon completion of remedial works, the landlord must obtain written confirmation from the electrician that the required work has been done and the property's electrical installations are safe.
  • This written confirmation of completed remedial works must be provided to the tenant within 28 days of the work's completion.
  • If requested by the local housing authority, the landlord must provide them with a copy of both the EICR and the written confirmation of remedial works within seven days.
  • The electrical installation must meet the 18th edition of the Wiring Regulations (BS 7671) standards to be considered safe.
  • Records of all EICRs and remedial work confirmations must be retained by the landlord for at least the duration of the current tenancy and ideally until the next EICR is completed.

Common mistakes

  • Mistakenly believing that only C1 or C2 observations require urgent attention, overlooking the importance of FI observations.
  • Failing to obtain a formal written confirmation from the electrician specifically stating that all C1, C2, and FI observations have been rectified.
  • Not providing the tenant with a copy of the completed EICR or the remedial works confirmation within the statutory deadlines.
  • Engaging an unqualified or unregistered contractor to perform the remedial electrical work, which may not be legally compliant or safe.
  • Assuming that a C3 observation does not need addressing; while not legally mandatory for immediate action, it indicates a recommendation for improvement.
  • Not diarising the next EICR inspection date, leading to an expired certificate and non-compliance with the five-year cycle.
  • Ignoring requests from the local authority for EICR documentation or remedial work evidence, risking substantial fines.
  • Losing vital documentation like the EICR report or the remedial completion certificate, which are essential for proving compliance.

Practical guidance

  • Upon receiving an EICR, immediately review it for any C1, C2, or FI classifications and contact a qualified electrician to schedule remedial work.
  • Ensure the chosen electrician is registered with a competent person scheme and qualified to undertake remedial electrical works in rented properties.
  • Request a detailed quote for all identified remedial works and ensure it explicitly covers all C1, C2, and FI observations.
  • Once remedial work is complete, obtain a written 'satisfactory' certificate or confirmation from the electrician detailing that the previous unsatisfactory items have been resolved.
  • Provide copies of the original EICR and the remedial works completion confirmation to your tenants within 28 days of the work's completion.
  • Keep digital and physical copies of all EICRs, remedial work confirmations, and any correspondence with tenants or authorities indefinitely.
  • Set a reminder in your calendar for the next EICR inspection, typically five years from the last satisfactory report, or sooner if recommended.
  • For properties with high tenant turnover, ensure a satisfactory EICR is always in place and provided to new tenants before their tenancy begins.

Understanding EICR Classifications: C1, C2, C3, and FI

The Electrical Installation Condition Report uses specific classifications to indicate the severity of observations. A 'C1 - Danger Present' means there is an immediate risk of injury and remedial work is required without delay. A 'C2 - Potentially Dangerous' observation indicates a potential risk of danger and requires urgent remedial action. 'FI - Further Investigation Required' means that observations have been made that need further investigation to determine if a C1 or C2 classification is appropriate. For all C1, C2, and FI observations, landlords have a legal duty to ensure remedial work is completed within 28 days of the report date, or sooner if the report specifies. A 'C3 - Improvement Recommended' suggests that while the installation is not immediately dangerous, improvements would enhance its safety or efficiency; C3s do not require mandatory remedial action, but landlords should consider addressing them as part of good property management. Failing to address C1, C2, or FI classifications within the stipulated timeframe constitutes a breach of safety regulations and can lead to severe penalties.

The Landlord's Obligation to Notify and Provide Documentation

Transparency and communication are key aspects of EICR compliance. As a landlord, you are legally required to provide specific documentation to your tenants and, upon request, to the local housing authority. Within 28 days of an EICR inspection, a copy of the report must be given to all existing tenants. For new tenancies, the EICR must be provided to the prospective tenant before they occupy the property. Crucially, once any remedial electrical work for C1, C2, or FI observations is completed, you must obtain written confirmation from the electrician. This confirmation, along with the original EICR, must then be issued to the tenant within 28 days of the completion of those works. This formal notification serves as evidence of compliance and assures tenants their home's electrical system is safe. Keep meticulous records, as local authorities may request these documents at any time. Referencing a page like 'Notice of landlord address for service' could be relevant if local authorities need to contact you.

Penalties for Non-Compliance and Enforcement

The regulatory framework surrounding EICRs is robust, and enforcement by local authorities is stringent. Non-compliance with electrical safety regulations can result in significant penalties. Local housing authorities have the power to issue civil penalties of up to £30,000 for each breach of the Electrical Safety Standards in the Private Rented Sector (England) Regulations. In severe cases, particularly where a landlord has deliberately ignored safety risks, criminal prosecution may also be pursued. Furthermore, a landlord who fails to complete remedial work for C1 or C2 faults cannot serve a Section 8 notice seeking possession. These penalties highlight the serious nature of electrical safety obligations and the importance of prompt remedial action. Landlords should treat EICR compliance with the utmost seriousness to avoid these severe consequences and ensure tenant safety.

Regional Variations: Scotland, Wales, and Northern Ireland

While the principles of electrical safety are universal, specific regulations for EICRs in rented properties vary across the UK. In England, the Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 mandate five-yearly EICRs. In Scotland, under the Housing (Scotland) Act 2006, landlords must ensure electrical safety inspections are carried out at least every five years, with Portable Appliance Testing (PAT) also required. Wales has similar requirements under the Renting Homes (Wales) Act 2022, mandating five-yearly EICRs. Northern Ireland's legislation does not currently enforce mandatory five-yearly EICRs for all private rented properties, but landlords still have a general duty to ensure the safety of their electrical installations under common law and building regulations. Landlords operating in these devolved nations must consult their respective government's guidance to ensure full compliance with regional electrical safety standards.

The template

Replace everything in [SQUARE BRACKETS] with your own details before use.

EICR REMEDIAL WORKS — LETTER TO TENANT

[LANDLORD NAME]
[ADDRESS FOR SERVICE]
Date: [DATE]

Dear [TENANT NAME(S)],

Property: [FULL PROPERTY ADDRESS]

An Electrical Installation Condition Report was carried out on [DATE] by [CONTRACTOR NAME], [QUALIFICATION / REGISTRATION NUMBER]. A copy is enclosed.

The report records the following observations requiring action:
- [CODE C1 / C2 / FI]: [DESCRIPTION]
- [CODE]: [DESCRIPTION]

I have arranged for this work to be completed by [CONTRACTOR] on [DATE], which is within 28 days of the report. The visit will take approximately [DURATION] and may require the power to be switched off for part of that time.

Once the work is complete I will send you written confirmation from the electrician.

If any of the proposed times are difficult, please call me on [PHONE] and I will rearrange.

Yours sincerely,
[LANDLORD NAME]

Frequently asked questions

What is the deadline for completing EICR remedial works?

Landlords are legally required to complete all remedial works for C1, C2, or FI classifications identified in an EICR within 28 days of the inspection date. If the report specifies a shorter timeframe for immediate danger (C1), then those works must be completed within that shorter period. Prompt action is essential to ensure tenant safety and avoid severe penalties for non-compliance with electrical safety regulations. Always obtain written confirmation from the electrician upon completion of these works.

Who is qualified to carry out EICR remedial works?

Remedial electrical works must be carried out by a 'competent person' who is qualified to undertake such work. This typically means an electrician who is registered with a competent person scheme, such as NICEIC, NAPIT, or Stroma. These schemes ensure electricians are assessed for their competence and adherence to wiring regulations (BS 7671). It is the landlord's responsibility to verify the electrician's qualifications and ensure they are appropriately insured for the work.

What if my tenant refuses access for EICR remedial works?

If a tenant refuses access for essential EICR remedial works, it can complicate compliance. Landlords must take all reasonable steps to gain access, providing at least 24 hours' written notice for non-emergency works, as per the tenancy agreement or Section 11 of the Landlord and Tenant Act 1985. Document all communication attempts. If refusal persists, you should seek legal advice. In rare cases, a landlord may need to apply for a court order for access, especially if safety is compromised. You might consider sending a 'Breach of tenancy warning letter' outlining their obligations to allow access for safety checks.

Can I serve a Section 8 notice if the EICR is unsatisfactory?

No, a landlord cannot serve a Section 8 notice seeking possession if they are in breach of their electrical safety duties, including having an unsatisfactory EICR with unrectified C1 or C2 faults. The legal right to serve a Section 8 notice is contingent on the landlord fulfilling all their legal obligations. If the EICR shows 'unsatisfactory' observations (C1, C2, FI) that have not been rectified within the stipulated timeframe, the notice will likely be invalid. Remedial works must be completed and documented before a Section 8 notice can be validly issued.

Do I need to send the EICR remedial works letter to the local authority?

You are not required to proactively send the EICR remedial works letter to the local authority unless specifically requested. However, if the local housing authority does request it, you must provide both the EICR and the written confirmation of remedial works within seven days of their request. It is crucial to maintain accurate and easily accessible records of all electrical safety documentation. Proactive compliance and thorough record-keeping are essential for demonstrating due diligence and avoiding potential penalties.

What if the EICR recommends a shorter inspection period than five years?

The EICR report itself may recommend a re-inspection period shorter than the standard five years, depending on the condition of the electrical installation. For example, if the electrician identifies issues that, while not immediately dangerous, suggest accelerated wear or potential future problems, they might recommend a re-inspection in one or three years. As a landlord, you are legally obliged to adhere to the frequency stated in the latest EICR report, even if it is less than five years, to ensure ongoing electrical safety compliance.

This template is general information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before relying on it.