The Tenant Fees Act: what you can and cannot charge
The Tenant Fees Act 2019 bans most fees charged to tenants in England, leaving a short list of permitted payments.
5 min read · Updated 2 August 2026
Overview
The Tenant Fees Act 2019 bans most fees charged to tenants in England, leaving a short list of permitted payments.
Permitted payments
Rent, a capped refundable deposit, a capped holding deposit, and default fees for late rent or lost keys where the tenancy agreement allows it.
Banned fees
Referencing fees, check-in and check-out fees, professional cleaning fees and renewal fees can no longer be charged to tenants.
Penalties for breach
Charging a banned fee can result in a fine and prevents use of Section 21 until the fee is repaid.
Holding deposits
Capped at one week's rent and must be returned or offset within 15 days unless the tenant provides false information.
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This guide is general information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before acting.