Client money protection
Insurance that protects rent and deposits held by an agent.
2 min read · Updated 2 August 2026
Overview
Letting agents in England that hold client money must belong to an approved client money protection scheme, hold client money in a separate client account, and display their membership. It protects landlords and tenants if the agent misappropriates money or becomes insolvent.
Legal requirements
- Membership of a CMP scheme is mandatory for property agents handling client money.
- Agents must display CMP and redress scheme membership in their office and on their website.
Practical guidance
- Ask any new agent for their CMP certificate and redress scheme number before signing.
This wiki entry is general information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before acting.