Discrimination in lettings
Blanket bans on benefits claimants and families are unlawful.
2 min read · Updated 2 August 2026
Overview
The Renters' Rights Act 2025 makes it unlawful to refuse a tenancy simply because the applicant receives benefits or has children, and blanket 'No DSS' advertising is unlawful. Broader protections under the Equality Act 2010 cover disability, race, sex, religion and other protected characteristics.
Legal requirements
- Do not advertise or instruct an agent to apply benefit or family bans.
- Reasonable adjustments may be required for disabled tenants.
Practical guidance
- Apply the same affordability and referencing tests to every applicant and record the reason for any refusal.
This wiki entry is general information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before acting.