Managing agent
A firm that runs the tenancy day to day for the landlord.
2 min read · Updated 2 August 2026
Overview
A managing agent handles marketing, referencing, rent collection, repairs and compliance. The landlord remains legally responsible for most statutory duties, so agent failures — an expired gas certificate, an unprotected deposit — still expose the landlord to penalties.
Legal requirements
- Agents must belong to a redress scheme and, if holding client money, a client money protection scheme.
- Agents must publish their fees clearly.
Practical guidance
- Agree in writing who serves compliance documents and keep copies yourself.
This wiki entry is general information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before acting.