Prescribed information
The deposit details that must be served on the tenant.
2 min read · Updated 2 August 2026
Overview
Prescribed information sets out the scheme used, the deposit amount, the property address, the landlord's and tenant's contact details, how the deposit can be reclaimed and the dispute procedure. It must be served within 30 days of receiving the deposit, along with the scheme's leaflet.
Legal requirements
- Serve within 30 days of receiving the deposit, on the tenant and any relevant person who paid it.
- Failure exposes the landlord to a penalty of one to three times the deposit.
Practical guidance
- Keep proof of service — signed acknowledgement or dated email — for the life of the tenancy.
This wiki entry is general information for UK landlords and letting agents, not legal advice. Rules differ across England, Wales, Scotland and Northern Ireland — check your local requirements or take advice before acting.